Internal leadership / Weekly 1:1 / June 1

Jason + Stephanie | Week of June 1

Context Center upgrade becomes the engagement package.

Prepared for our June 8 weekly 1:1. Source-backed where refreshed; gaps stay visible where they are not.
READY
24
Completed client/account meetings
Calendar accepted, duplicate Domo invite counted once
5
Clients identified for triad
Securiti, Martal Group, TELUS Digital, DemandScience, VideoAmp
1
Customer Success Qualified Lead credited
Renesas, 300-seat mid-term upsell
37
Skill and workflow assets
Context Center, VideoAmp, workflow atlas, training cards

The Weekly Read

The signal is getting consistent: customers are not just asking for better copy or cleaner resources. They are trying to turn Apollo data, Salesforce context, Model Context Protocol access, Apollo CLI workflows, and approval gates into outbound systems that can actually run.

I want to use this week to burn down the in-motion work and package the next motion: a Context Center upgrade engagement where the first leadership call is agentic discovery. We map the Apollo use cases, score readiness, identify context gaps, and leave with an automation path.

Customer SuccessRenesas created a 300-seat expansion signal from the field-action work.
MeetingsCalendar shows 24 accepted customer-facing or account sessions.
TriadSecuriti, Martal Group, TELUS Digital, DemandScience, and VideoAmp are the first readiness slate.
ResourcesAgent OS and the client connector workflow center are ready to reference.
AI Use16,888.26M measured tokens show experimentation has resumed.

Custom Build Opportunity To Highlight

Renesas upsell

Project Vanguard business case

The Renesas upsell is the opportunity shape I want to focus on for custom builds: a customer-specific business case tied to Apollo-to-Salesforce mapping, scoring, mailbox strategy, and a 300-seat expansion path. We presented work their team could use to evaluate the operating value, not just the feature set, and that is the pattern I want to repeat when the account has real expansion motion and clear execution constraints.

Clients Identified For Triad

The triad lane should go to accounts where the ask needs more than advice. These are the week-of candidates where GTME can help the account team connect customer context, Apollo data, Salesforce controls, agent workflow design, and approval gates.

Active triad

Securiti

Use the account team, GTME, and customer-owner model for Salesforce fields, Apollo exposure, Claude exposure, business development representative skills, and a narrow pilot plan.

Discovery candidate

Martal Group

Turn the June 2 account session into a readiness review: target motion, source data, approval requirements, and where an outbound agent could safely assist.

Inbound triad

TELUS Digital

Continue the Signal, List, Sequence, Workflow model and use it as the cleanest example of turning inbound motion into a controlled automation path.

Governed outbound

DemandScience

Map Context Center, account prioritization, marketing-qualified lead routing, dialer flow, sequencing, and approval gates before adding more execution assets.

Skill path

VideoAmp

Use the transcript workflow and support handoff as the pattern for moving client requests into reusable skills that can support larger agentic systems.

Proof pattern

Domo

Domo remains the reference pattern for agentic outbound: research, scoring, workflow design, approval, and team-ready prompts in one operating path.

Operating Motion

Agentic discovery before build work

The first call should not start with a deck or a feature tour. It should start with the customer motion: who they want to reach, what Apollo already knows, what Salesforce must control, where approvals are needed, and which automations can safely run.

I
Identify

Use cases, buying motion, and data sources.

S
Score

Readiness for context, routing, and approval gates.

B
Build

Context Center, skill, workflow, or Apollo CLI path.

V
Validate

Test with the account team and customer owner.

S
Scale

Turn the path into a reusable package.

The strongest motion is repeatable: discover the use case, score the readiness, build the path, validate with owners, and make it reusable.

In-Motion Project Burndown

Expansion proof

Renesas

Renesas is the strongest current proof point. The work moved from Salesforce mapping into mailbox discussion, a protected Project Vanguard business case, and a June 5 Customer Success Qualified Lead for 300 seats.

Triad intervention

Securiti

The triad model is the operating pattern to reuse when the customer needs technical build work, not just advice: account team, GTME, and customer owners aligned around Salesforce fields, Apollo exposure, Claude exposure, business development representative skills, and a narrow pilot.

Burn down

QA Wolf

The verified state is 512,966 Apollo records, 451,782 locally ingested, 88.07 percent coverage, 13,277 duplicate email groups, and 18,339 redundant Apollo IDs to merge away. Merge execution remains locked until the remaining source and execution blockers clear.

Reusable skill proof

VideoAmp

VideoAmp is the best example of support becoming a reusable client skill path: transcript API analysis, Joe's runbook, Claude Code prompt library, and two transcript skill ZIPs with high-grade QA.

Governed outbound

DemandScience

DemandScience should move into a readiness map that connects Context Center, account prioritization, MQL routing, dialer, sequencing, and approval gates before more one-off resources get built.

Refresh needed

eHealth and Cint

Both stay on the burn-down list, but I would not report new week-specific metrics as current. eHealth has a resource-center and approval path to maintain; Cint needs a readiness refresh before agentic outbound recommendations are safe.

Resources To Use This Week

Skills And Workflow Assets

Asset Status Why it matters Link
Context Center skills package Packaged Three skills make the upgrade motion easier to run across customers and teammates. Open package
VideoAmp transcript skills Client proof Transcript export and call-analysis skills turn live support into a reusable agent workflow. Open resource
Apollo CLI client setup skill Packaged Foundation for helping clients connect API, CLI, and workflow paths without custom rebuilds each time. Open ZIP
Apollo workflow atlas Mapped Thirteen workflow variations and nine primitives for turning customer context into automation design. Open atlas
Training module factory Built Spec-first gate, usage lens, and 20 GTME skill cards support repeatable enablement. Open console

Data Confidence

Verified

Calendar meetings, week-of account coverage, Slack Customer Success Qualified Lead notifications, AI usage observatory, QA Wolf current state, and Cloudflare-backed resource links.

Source support

The Salesforce engagement query was refreshed and stays in the source trail for disposition cleanup. The operating story for the call is triad readiness, not row volume.

Do not overstate

Live Apollo Admin, live Apollo usage, and refreshed Cint/eHealth week-specific metrics were not pulled. Those should stay out of performance claims until refreshed.

What I Would Love Your Read On

  1. Should the Context Center upgrade become the default first engagement package for accounts asking about AI outbound?
  2. Should the first leadership call become a standard agentic discovery call: use cases, readiness, context gaps, automation paths, owners, and gates?
  3. When should GTME run the triad intervention model instead of staying in account-team support mode?
  4. Which clients should make the first triad slate: Securiti, Martal Group, TELUS Digital, DemandScience, and VideoAmp?
  5. Should Agent OS and the client connector workflow center become the standard pre-read for these discovery calls?

Next Week Priorities

Package the Context Center upgrade

Turn the engagement into a repeatable sequence: discovery, readiness score, context build, validation, and automation path.

Run the agentic discovery map

Use Renesas, Securiti, VideoAmp, DemandScience, eHealth, Cint, and QA Wolf to pressure-test the first-call model.

Confirm the triad slate

Decide which accounts move into the triad lane and which stay in normal account-team support.

Keep the burn-down honest

Separate verified progress from account lanes that still need current usage, admin, or Salesforce refreshes.